Privacy Notice

Last updated: March 15, 2026

This Privacy Notice explains how Einsol's Razor ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, character creator, virtual tabletop, and related services (the "Services"). By using the Services, you consent to the practices described in this notice.

1. Information We Collect

Information You Provide

  • Account information: username, email address, and password
  • Profile information: display name and preferences
  • Payment information: processed securely through Stripe (we do not store card details)
  • User content: characters, campaign data, messages, and other content you create
  • Communications: emails, support requests, and feedback you send us

Information Collected Automatically

  • Device information: browser type, operating system, and device identifiers
  • Usage data: pages visited, features used, and interaction patterns
  • Log data: IP address, access times, and referring URLs
  • Cookies and similar technologies: session cookies for authentication and preferences

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Services
  • Process transactions and manage subscriptions
  • Authenticate your identity and secure your account
  • Send transactional communications (account verification, password resets, subscription updates)
  • Send marketing communications (with your consent; you can opt out at any time)
  • Respond to support requests and feedback
  • Analyze usage patterns to improve user experience
  • Enforce our Terms of Service and protect against misuse
  • Comply with legal obligations

3. Information Sharing & Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers: Third parties that help us operate the Services (e.g., Stripe for payments, hosting providers, email services)
  • Other users: Information you choose to share publicly, such as usernames in syndicates or shared campaigns
  • Legal requirements: When required by law, legal process, or to protect our rights and safety
  • Business transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

Character data and other user content associated with a deleted account will be permanently removed unless it has been shared with other users through syndicates or campaigns.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete personal information
  • Delete your personal information
  • Export your data in a portable format
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@einsolsrazor.com.

7. Cookies & Tracking Technologies

We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how the Services are used. You can control cookie preferences through your browser settings, though disabling essential cookies may affect the functionality of the Services.

8. Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information. If you believe a child under 13 has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data receives an adequate level of protection in accordance with applicable data protection laws.

10. Changes to This Notice

We may update this Privacy Notice from time to time. We will notify you of material changes by posting the updated notice and revising the "Last updated" date. We encourage you to review this notice periodically.

11. Contact Us

If you have questions about this Privacy Notice, please contact us at privacy@einsolsrazor.com.

For general inquiries, see our Terms of Service.